Terms & Conditions
Agreement and operator
These Terms govern use of goldenstoneswork.com and enquiries concerning Goldenstoneswork casino-hotel services operated by Goldenstoneswork Hospitality Pty Ltd, located at 88 Collins Street, Melbourne VIC 3000, Australia.
Website use
You may use this website only for lawful personal or business enquiries. You must not interfere with security, attempt unauthorised access, scrape protected areas, distribute malware, misrepresent identity or use website content in a misleading or unlawful manner.
Casino eligibility and responsible participation
Casino gaming is restricted to persons who satisfy all applicable Australian age, identification and entry requirements. Access may be refused or withdrawn where required by law, licence conditions, security procedures or responsible gaming obligations. Gaming outcomes are uncertain and participation must remain within personal limits.
Information and availability
Descriptions, prices, packages, entertainment schedules, room availability and casino facilities may change. Website content is general information and does not guarantee availability. A reservation or service is confirmed only when accepted through the applicable booking process and any required payment or verification is completed.
Reservations, payments and cancellations
Reservation conditions, deposits, cancellation windows, refunds, no-show charges and payment requirements will be disclosed during the relevant booking process. Guests are responsible for accurate details and timely payment. Additional charges may apply for damage, extraordinary cleaning, late departure or services requested during a stay.
Guest conduct
Guests and visitors must comply with property rules, security directions, responsible gaming measures and Australian law. Harassment, violence, cheating, fraud, disorderly conduct, damage, prohibited substances and interference with other guests or operations may result in removal, cancellation and referral to authorities.
Intellectual property
Website text, branding, graphics, layout and original materials are protected by intellectual property laws. Limited viewing for personal use is permitted. Reproduction, adaptation, republication or commercial exploitation requires prior written permission unless law provides otherwise.
Liability
To the maximum extent permitted by law, we exclude liability for indirect or consequential loss arising from website use. Nothing in these Terms excludes rights or guarantees that cannot lawfully be excluded, including applicable Australian Consumer Law protections.
Third-party services and links
Third-party booking, payment or map services may be governed by separate terms and privacy practices. We are not responsible for third-party content or availability, although we select providers with reasonable care.
Governing law and contact
These Terms are governed by the laws applicable in Victoria, Australia, subject to mandatory consumer and data protection rules. Questions may be sent to info@goldenstoneswork.com. Last updated: 10 July 2026.